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Vol. 1, No. 7:    October  2004

Welcome to the October edition of the TEC Leadership eNotes.  This month the TEC business articles present the results of the third quarter TEC Confidence Index and tips to help you deal with your worst customers.   
   
 Have a great month!                               

Sam

Dedicated to increasing the effectiveness and enhancing the lives of CEOs

My TEC Group Events

(Event Details)

Key Executive #903 Meeting
- Date:  October 13
- Location:  Bothell
- Speaker: Tom Hill “Designing the Exceptional Life”

CEO Group #189 Meeting
- Date:  October 19
- Location:  Medina
- Speaker: Eric Fry “Selling to
   VITO and the Circle of Six”

Key Executive #903 Meeting
- Date:  November 10
- Location:  Kirkland
- Speaker: Jack Daly “Coaching Companies to Greater Sales and Profits”

CEO Group #189 Meeting
- Date:  November 16
- Location:  Portland
- Speaker: George Daniels
  “New Horizons in Estate Planning”

Special Announcement

TEC blasts through 10,000^th Member
worldwide on August 12, 2004.

TEC Confidence Index
Worldwide outlook: increased revenues and profits
More than 1,700 TEC CEOs participated in the Q3 TEC Confidence Index, yielding an informed look around the corner into 2005. The consensus outlook, from Canada, to Malaysia to the U.K. and the U.S., is for increased revenues and profits over the next 12 months.
Read more.

Expert Insight
How to fire your worst customers
In an ideal world, you love all of your customers and they all love you. In the real world, says Alice R. Heiman, we all have troublesome customers who demand more time and energy than they're worth. She has six tips to help you solve the problem.
Read more.

 

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Sam Pederson, TEC Chair    2727 Fairview Ave. E Ste 8, Seattle, WA 98102   206-709-1463   PedersonS@aol.com